I was amazed by the speed of SERVPRO's response. With so many people in our building affected by the storm I thought I’d wait days for an appointment. A PERSON answered the phone after midnight and a crew was out before daybreak.

I was worried about how the water could be removed when the storm took out the power. SERVPRO uses truck-mounted equipment and generators. Fast service and water out before I knew it. Brilliant!

I could not believe the damage done when water from the roof drainage system got between my walls. I never would have found the water on my own. Your employees know their stuff and scanned for hidden water, and got rid of it, too.

We had soaked carpeting after rain poured through the french doors to my patio. Replacing the carpeting become unnecessary after your SERVPRO team worked their magic. I’ve already told a couple of friends to call you before tossing wet items.

I was worried about the basement storage area during flooding in his brownstone. Having truck-mounted extractors worked slick. Can’t believe how fast SERVPRO got the water out of my storage closet after last month’s torrential rains.

SERVPRO of Upper West Side was great! Water flooded my living room after a sudden downpour and I couldn't keep it from flooding in. From the office person answering my phone call, to the workers who immediately came out, everyone was helpful and told me exactly what to expect. I highly recommend them to anyone who asks!